Legal information

Skopo.net — Privacy Policy

Last updated: 17 September 2026

1. Who We Are

Skopo Solutions Ltd, company number 17120131, registered in England and Wales, operates the website at https://skopo.net (the “Website”). We operate UK-wide from a base in Staffordshire and Shropshire.

Skopo Solutions Ltd is the data controller responsible for personal data collected through the Website.

Our registered office is:

For privacy and data-protection enquiries, contact us at:

Our ICO registration number is ZC122491.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit the Website or contact us through it.

2. Personal Data We Collect

We may collect the following categories of personal data.

Enquiry and contact data

If you submit an enquiry through our contact form, we may collect:

• Your name;
• Your email address;
• Your company name, if you choose to provide it; and
• The contents of your message or enquiry.

If you contact us by email or another communication method, we may also collect the information contained in that correspondence and any information you choose to provide.

Technical and usage data

When you use the Website, we may collect limited technical information, such as:

• Your IP address;
• Browser type and version;
• Device type and operating system;
• Time zone and general location information derived from your IP address;
• Pages visited and links followed;
• Date and time of visits; and
• Information about how you use and interact with the Website.

We only collect technical and usage data to the extent necessary for the Website to operate, remain secure, and be improved. The specific information collected may depend on the hosting, security, analytics and other technical services used on the Website.

Information from other sources

We may receive personal data from third parties where this is necessary to respond to an enquiry, provide our services, maintain the Website, or protect our legitimate business interests. We will provide any information required by applicable data-protection law where personal data is obtained from a source other than you.

3. How We Use Your Personal Data

We may use personal data for the following purposes:

• To receive, review and respond to enquiries submitted through the Website;
• To communicate with you about our services;
• To take steps at your request before entering into a contract;
• To provide, administer and improve our services;
• To maintain and secure the Website and our information systems;
• To prevent, detect and investigate fraud, misuse, security incidents and other unlawful activity;
• To keep appropriate business, financial and legal records;
• To comply with legal and regulatory obligations;
• To establish, exercise or defend legal claims; and
• To protect our rights, property and business operations.

We will not use your personal data for a new purpose that is incompatible with the purpose for which it was collected without providing appropriate information and, where required, obtaining your consent or identifying another lawful basis.

4. Our Lawful Bases for Processing

We rely on one or more of the following lawful bases under Article 6 of the UK General Data Protection Regulation (“UK GDPR”).

Where we rely on legitimate interests, those interests include operating and promoting our business, responding to enquiries, providing and improving our services, maintaining Website security, and protecting our legal and commercial interests. We will not rely on legitimate interests where our interests are overridden by your fundamental rights and freedoms.

We do not generally seek to collect special category data through the Website. Please do not submit sensitive personal information, such as health information, biometric data, information about criminal convictions, or information revealing racial or ethnic origin, religious beliefs, political opinions or sexual orientation.

5. Information You Must Provide

You are not generally required by law to provide personal data to us through the Website.

However, if you wish to submit an enquiry, we need certain information, such as your name, email address and message, to understand and respond to your request. If you do not provide the information marked as required on the contact form, we may be unable to respond to your enquiry.

6. Who We Share Personal Data With

We may share personal data with the following categories of recipients where necessary for the purposes described in this Policy:

• Website hosting and infrastructure providers;
• Email, communications and mailbox providers;
• Website security, maintenance and technical-support providers;
• Professional advisers, including legal, accounting and insurance advisers;
• Regulators, law-enforcement agencies, courts or other public authorities where we are legally required or permitted to do so; and
• A purchaser, investor or successor in connection with a proposed or completed sale, restructuring, merger or transfer of all or part of our business.

Our service providers will generally process personal data on our behalf and under written contractual arrangements requiring them to protect personal data and process it only in accordance with our instructions and applicable law.

We do not sell or rent personal data collected through the Website.

Processing on behalf of clients (processor role)

In some cases, we process personal data on behalf of a client (for example, where we carry out prospect list research or other marketing support services involving personal data provided by, or collected for, the client). In these circumstances, the client is the controller and Skopo Solutions Ltd acts as a processor. We will process that personal data only on the client’s documented instructions and in accordance with applicable data-protection law and our contractual obligations.

7. International Transfers

Some of our service providers may process personal data outside the United Kingdom. Where this involves a restricted transfer under UK data-protection law, we will only make the transfer where an appropriate legal mechanism is available.

Depending on the circumstances, this may include:

• A transfer to a country recognised as providing an adequate level of protection under UK law;
• The use of the UK International Data Transfer Agreement or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses;
• Another safeguard permitted under applicable data-protection law; or
• A permitted statutory exception.

Where appropriate, we will also carry out a transfer risk assessment and take supplementary measures where necessary.

You may contact us using the details in section 13 to request further information about the safeguards used for a particular international transfer.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, regulatory, insurance and reporting requirements and to establish, exercise or defend legal claims.

Our usual retention periods are as follows:

When personal data is no longer required, we will securely delete it or anonymise it. In some circumstances, we may retain limited information on a restricted-access suppression or record-keeping file where necessary to demonstrate compliance or prevent repeated unwanted contact.

9. Cookies and Similar Technologies

The Website may use cookies and similar technologies.

Strictly necessary cookies may be used where they are required for the Website to function, maintain security or provide a service you have requested. These cookies do not generally require consent under the Privacy and Electronic Communications Regulations 2003 (“PECR”).

Our cookie banner offers optional analytics cookies. If you choose to enable analytics cookies, we will provide appropriate information and, where required by PECR, obtain your consent before setting them. You can manage cookies through your browser settings and any cookie-management tools made available on the Website.

10. Data Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

These measures may include access controls, restricted permissions, secure communications, supplier due diligence, backups, monitoring and incident-management procedures. No internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Rights

Subject to certain legal conditions and exemptions, you have the following rights under UK data-protection law:

Right of access

You may request a copy of the personal data we hold about you and information about how we process it.

Right to rectification

You may ask us to correct inaccurate or incomplete personal data.

Right to erasure

You may ask us to delete your personal data in certain circumstances. This right is not absolute and may not apply where we need to retain information to comply with a legal obligation or establish, exercise or defend legal claims.

Right to restriction

You may ask us to restrict the processing of your personal data in certain circumstances.

Right to data portability

Where applicable, you may ask us to provide personal data you have provided to us in a structured, commonly used and machine-readable format, or to transmit it to another controller. This right generally applies where processing is based on consent or a contract and carried out by automated means.

Right to object

You may object to processing based on our legitimate interests. You may also object at any time to processing for direct marketing purposes.

Where we process personal data based on legitimate interests, we may continue processing if we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where the processing is necessary for the establishment, exercise or defence of legal claims.

Rights relating to automated decision-making

You have rights relating to certain automated decisions, including decisions producing legal or similarly significant effects. We do not currently use personal data collected through the Website to make solely automated decisions producing legal or similarly significant effects.

12. How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Email: hello@skopo.co.uk

Please provide enough information for us to identify you and understand your request. We may need to request additional information to verify your identity before responding.

We will usually respond to a valid request within one month. If a request is complex or we receive a number of requests, we may extend this period by up to a further two months where permitted by law. If we do so, we will inform you within the first month and explain why the extension is necessary.

You will not normally have to pay a fee. However, we may charge a reasonable fee or refuse to act on a request where a request is manifestly unfounded or excessive, as permitted by applicable law.

13. Complaints

If you have concerns about how we use your personal data, please contact us first so that we can try to resolve the matter:

Email: hello@skopo.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data-protection matters:

Further information about making a complaint is available on the ICO’s website.

14. Children’s Data

The Website and our services are intended for businesses and are not directed at children.

We do not knowingly collect personal data from children through the Website. If you believe that a child has provided personal data to us, please contact us at hello@skopo.co.uk. We will investigate and, where appropriate, securely delete the information.

15. Links to Other Websites

The Website may contain links to third-party websites, platforms or services, including websites operated by business partners or service providers.

This Privacy Policy applies only to Skopo Solutions Ltd and the Website. We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policies of any third-party website before providing personal data to it.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.

When we make changes, we will publish the updated version on the Website and revise the “Last updated” date at the top of this Policy. Where appropriate, we may notify you of material changes by email or through a prominent notice on the Website.

We encourage you to review this Policy periodically.

17. Contact Us

If you have any questions about this Privacy Policy or our use of personal data, please contact: